Refund policy

Return and Refund Policy at InkNfabrics:

 

a)       At InkNfabrics, we don’t offer returns on products since these are custom-made.

b)      If due to any reason customer is not happy with the supplied product following steps to be followed to log a complaint.

·         Send an email at hello@InkNfabrics.com

·         Make sure you attach as many details as possible in terms of picture description in so that we understand the issue fully.

·         If the defect is agreed and accepted, you will get a replacement product free of charge or any other product of similar value.

·         We don’t offer product return; in any case, you can always destroy the product if its defective.

·         Please go through the FAQ’s listed on our website regarding print files and proofing.

c)       In no solution, money is refunded in your bank account from which the payment has been made (Bank charges to be borne by the customer)

d)      Delay in shipment from customs/logistics is completely out of our hands and we don’t have control on the same, however, we make sure that we apply all our efforts to expedite from our end.

e)      Proper delivery address is to be provided along with the correct contact numbers. Delivery attempts will be made 2 x times and then the parcel shall be destroyed after 5 days reaching the destination.

f)        Duties/TAX/VAT government levy to be paid by the customer. Our shipping charges are only for shipping the parcel to the address specified at the time of order.